Everywhere you turn, the concept of Artificial Intelligence is surrounding us. It started a few years ago with the ability to gather huge amounts of data and use technology to analyze that information. Whatever your viewpoint, the pace and potential of AI looms large. And it goes hand-in-hand with huge implications for how we work. Studies are demonstrating that as technology takes over more ordinary processes, soft skills will grow in importance.

The benefits of AI and automation for HR and the workforce don’t come instantly, however It’s a journey and one can see the short-term benefits of this journey in automation, the medium-term benefits in augmentation and finally the long-term benefits in the amplification of human activities or tasks.We are already increasingly using chat-bots and virtual assistants in our personal lives and now we can expect to use them in the workplace as well.The use of artificial intelligence in organizations could help us to create a more seamless, more flexible, and more user-driven employee experience.

Adaptation is the key and early one at that will give us the competitive edge! Business sustainability would mean one and one thing only — preparing for the future! And how does one do that? By making the workforce future-ready! This is where HR will be the pivotal force in leading the change.